Privacy Policy for natpower.uk

Contact information

NatPower UK

Company Registration
14391349

Level 8, Lily House,
13 Hanover Square,
Mayfair,
London,
United Kingdom
W1S 1HN

Full policy

This Privacy Policy outlines how NatPower UK Limited (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website https://www.natpower.uk (“Site”). We are committed to safeguarding your personal data and ensuring that your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Scope of Notice

This Privacy Policy applies to personal data collected through our Site and any services, products, or other offerings provided by us. It explains how we collect, use, store, and protect your personal information, and outlines your rights regarding your data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy also explains the conditions under which we may share your data with third parties, as well as how we ensure that your personal information is protected.

2. Information We Collect

We may collect and process the following data about you: 

(a) Personal identification information (name, email address, phone number, etc.)

(b) Technical data (IP address, browser type, operating system, etc.)

(c) Usage data (information about how you use our Site, products, and services)

(d) Marketing and communications data (your preferences in receiving marketing from us and your communication preferences).

3. How We Use Your Information

We use the information we collect to: 

(a) Provide, operate, and maintain our Site

(b) Improve, personalise, and expand our Site 

(c) Understand and analyse how you use our Site

(d) Develop new products, services, features, and functionality

(e) Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes

(f) Process your transactions and manage your orders

(g) Send you emails

(h) Find and prevent fraud.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds: 

(a) Your consent

(b) The performance of a contract with you

(c) Compliance with legal obligations

(d) Our legitimate interests

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Data Sharing

We may share your personal data with: 

(a) Service providers who perform services on our behalf

(b) Law enforcement agencies, public authorities, or other organisations if required by law

(c) Third parties in connection with any business transaction, such as a merger, sale of assets, or acquisition.

We require all third parties to respect your data and comply with applicable laws.

7. Your Rights

Under the UK GDPR, you have the following rights: 

(a) The right to access – You have the right to request copies of your personal data

(b) The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete

(c) The right to erasure – You have the right to request that we erase your personal data, under certain conditions

(d) The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions

(e) The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions

(f) The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

8. Where Your Information is Stored and Processed

Your personal data is securely stored on our servers, which are located within the United Kingdom. We take all reasonable steps to protect your data from unauthorised access, disclosure, alteration, or destruction. In order to provide our services effectively, we may also transfer and process your data to third-party service providers who are based in the UK or in other jurisdictions. We ensure that any such transfers comply with the applicable data protection laws, and that adequate safeguards are in place to protect your privacy. By using our services, you consent to the transfer, processing, and storage of your personal data in accordance with this Privacy Policy.

Our Site uses cookies and similar technologies to enhance your browsing experience and analyse traffic. For more information, please see our Cookie Policy.

If you have any questions about this Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at: (a) Email: info@natpower.com (b) Address: NatPower UK Limited, Level 8, Lily House, 13 Hanover Square, Mayfair, London. United Kingdom, W1S 1HN.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Latest update: 01/05/2025